Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days before shipment.
Processing times may vary during high-demand periods or holidays.

Shipping Times

Estimated delivery times after processing:

• United States: 7–14 business days
• International Orders: 7–21 business days

Please note that delivery times are estimates and not guaranteed. Delays may occur due to customs processing, carrier issues, weather conditions, or peak seasons.

Shipping Rates

Shipping costs are calculated based on order weight and destination.
The exact shipping cost will be displayed at checkout before you complete your purchase.

Tracking Information

Once your order has shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to update.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at support@careandchic.com within 7 days of the delivery date.
We will review the issue and assist you according to the carrier’s investigation and resolution process.